short

in the library, we have nine public access computers labelled A-I. patron comes up to the desk:

patron: "i'm all done using the computer."

me: "which terminal were you on?"

patron: "Q-13."

mother calls the library, said she sent her son in to pick up a video we put aside for her family. she said we would not give him the video and wondered why. i told her that i did not wait on him but heard the conversation between my cocircworker and her son.

son: i'm here to pick up a video.

cocircworker asks his last name and pulls the video off the hold shelf. "do you have your card?"

son: "no."

ccw: "do you have any ID. we can use your license."

son: "no. i don't have anything."

ccw: "well, sorry, we can't check you out."

i told the mother this was what i observed and the mother told me it was not true because she put her son's card in his wallet herself and she knows he has his driver's license. i told her that i was sorry, but for some reason, he said he didn't have either. so, tomorrow morning the teenager will be back. glad i won't be there.