Happy Villan reminded me of one funny story that happened at the city library where i used to work. a cocircworker and i were behind the desk while our circhead was talking to a patron about the comuter usage in the Computer Room. she was vey pleasant and helpful. apparently, the gentleman could not get the site he wanted to load. our circhead gave him some info and then said, "if you can't get it up, i'll come over and help you." well we busted out laughing right then and their and both my circhead and the patron thought we were nuts. we ended up running to the back room to calm down. when we got back, red faced and teary-eyed, we repeated what our circhead said back to her and the look on her face when she realized what she said was pricelass. god, the things we say when we don't realize what we are saying!