Tuesday, December 27, 2005

one size fits all?

patron walked up to the desk to return some VHS videos. he had a 2 part/2 tape movie. he called my cocircworker over and nicely told her that tape one was fine but tape 2 wouldn't fit in his player!
one of our crazier patrons came in to retrun overdue videos. he's a little boisterous but okay if he's on his meds (and i know which meds they are because he left a list of them, written on his psych's pad, tucked in a book). his overdue video fines and a book fine came to $22.40. he asked my circhead if she could give him a 'christmas present' and waive the fines. she would have reduced the fines, but the movies were from another library and we can't fool with another library's fines. she waived the 40 cents, which was our fine. he said he would come back another day to pay some of the fine and he cheerily went on his way. this occured around 4pm. at 6pm, we get a call from this same patron asking us if we were open today. huh? so we told him that we were open until 8pm. he told us that he had some videos to return and he wanted to know if we were open because he had some fines to pay. *twilight zone theme plays quietly in the background*

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